002241 Senior Advisor – Global Business Services required UK Salary negotiable.

01 May, 2024

Our Client is a leading strategic consultancy and leading enterprise and best practices consulting firm working with global companies.

About This Role:

A senior GBS Advisor (Senior Director level) is responsible for the European GBS Advisory practice and as such is accountable for the growth and retention of the client base as well as providing expert guidance to GBS executives and GBS transformation leaders in member organizations, managing existing client relationships, and developing compelling insight that makes our member’s long-term clients.

  • Business Development: Responsible for both client retention and development of an assigned client portfolio and growth through new client acquisition in collaboration with account management and field salesforce.
  • Provide Expert Guidance: Be a trusted Global Business Services (GBS) advisor, able to coach GBS leaders and their direct reports on critical issues related to GBS strategy, service delivery model design, best practice adoption, service management including scorecard development and performance improvement.
  • Develop Thought-Leadership: Collaborate within the global GBS Advisory practice to produce novel insights, support rigorous analysis and creation of research, and deliver engaging oral and written presentations.
  • Community Building: Build and maintain a network of clients to exchange best practices in membership events. Participate in and lead in-person and virtual member events.

Experience:

  • Degree in Business Administration, Finance or other relevant areas
  • 12-15 years of consulting and/or business process outsourcing industry experience in the following areas: GBS strategy development, GBS service delivery model design, GBS service management development and implementation. Experience may include Finance, HR, IT, Procurement and/ or other support functions in both captive shared services and outsourcing.
  • Proven track record in business development and consulting or membership program sales
  • Excellent communication, executive presence and interpersonal skills. problem-solving and decision-making skills to understand business issues and deliver client advice
  • Outstanding analytical skills to identify industry trends and support the development of compelling, data-driven research insights
  • Ability to collaborate and lead teams in a global, diverse organisation.

Language Requirements:

  • Fluent in English
  • Other European languages (s) German or French desirable 


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